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    <title>Recent News</title>
    <description>Recent news and announcements from Acumium</description>
    <link>http://support.acumium.com/News/root.aspx</link>
    <dt>Fri, 18 May 2012 00:38:55 GMT</dt>
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    <item>
      <title>New Support Interface</title>
      <summary>Acumium is proud to announce the unveiling of our new support web interface.</summary>
      <link>http://support.acumium.com/News/2/new-support-interface.aspx</link>
      <pubDate>Thu, 23 Oct 2008 19:22:06 GMT</pubDate>
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      <description>The new interface is full of new features that allow you to keep in touch with us.&lt;br&gt;
&lt;br&gt;
&lt;ul&gt;
    &lt;li&gt;News - check here often for breaking news items. Or sign up for the RSS feed so that you can be immediately notified of new notices.&lt;/li&gt;
    &lt;li&gt;Live Chat - We aren't sure if this is a good idea or not! But you now have the option of chatting in real-time with a support representative.&lt;/li&gt;
    &lt;li&gt;Account login - you can now log in via the web to view your existing tickets that you've submitted with your account.&lt;/li&gt;
&lt;/ul&gt;</description>
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